If you request a refund, we will reimburse you for the full purchase price in the currency in which you made the purchase. We do not charge any fee for this service. Refund requests will process through our support team, which can be reached by emailing support@speedrecovery.com. We do our best to keep response times below 24 hours to resolve your issue quickly and without complication. Generally, any customer who so wishes will receive a refund, unless: 1. The request for a refund is made more than 30 days after the date of purchase. 2. The refund requested on the non-technical ground. We offer full trial versions so that users can examine a product’s capabilities before purchase to prevent you from experiencing buyer's remorse. Therefore we only offer refunds on technical grounds if there are problems for which we cannot provide solutions. 3. The purchased product has already been used successfully by the customer. In general, we cannot offer a refund after our product has successfully performed its intended task. If, however, the product is faulty or in any other way does not work in a duly manner because of the software itself, you are fully eligible for a refund. 4. The product was not purchased from Speed Data Recovery's sites directly, in which case it is subject to the return policies of the reseller in question. 5. The customer has bought a similar product from a different provider and wishes to return the product for this reason. If the software that you used doesn't purchase from Speed Data Recovery's sites, we may can't handle your refund request. We strongly advise you to contact support in case of difficulties. 6. The refund request for reason of product failures that are not product-related. Please understand that we cannot provide a refund if our product does not perform tasks which neither intended to perform nor advertises it performs. 7. The purchase was without the payers’ consent. If someone other than you purchased by your credit card, Paypal account, etc. without your knowledge or consent, please contact the relevant payment service to get refunded. 8. There are technical difficulties that our support can provide solutions. It is vital that in case of pain or issues that you cannot resolve yourself, you contact our support team and work with them towards a solution. It ensures that we know exactly which problems you are facing, and whether it is due to a technical inadequacy or user error. Therefore, you are only eligible to claim a refund after you agree to let our tech-support assist you. The same applies if you have not received your product key automatically. Please get in touch with our support team to resolve the issue; you will get a response within 24 hours. 9. The customer would like to receive a swap instead of a refund. If you bought the wrong product or the wrong version by accident, you could contact our support to get refunded after purchasing the right product. Alternatively, you may have our support team exchange the product directly. 10. The customer would like a price adjustment refund more than seven days after the date of purchase. We offer a price adjustment refund on our products within seven days of the purchase date. If you see a price drop within seven days of your purchase, you may contact support@speedrecovery.com with your order ID to submit a price-adjustment refund request. No refund will process after the seven days. It applies to price changes and discounts listed on the official page only. It does not include the promotional email discounts that you receive after purchasing our products. Once a refund is issued, the corresponding license will be deactivated. Download Version: Please uninstall the software and remove it from your computer. Thank you very much!