The Customer Service Department of Speed Data Recovery respects the right to privacy of our software and service users. Before reading this page, you are recommended to review the Privacy Policy of our company. The statement on this page is a supplement to the Privacy Policy, informing you of the information we collect and how we use it when you receive a pre-sale or technical support from us. If there is any conflict between the Privacy Policy and Customer Service Privacy Statement, the Customer Service Statement shall govern. What We Collect Support Offerings. The Customer Service Department of Speed Data Recovery provides you much support ensuring your issues always well addressed and resolved. These offerings include Email, LiveChat, phone, and remote assistance. Before you submit a ticket to receive any one of these support offerings, you are requested to provide your personal information to identify yourself. Generally, this information may include your first and last name, address, email address, phone number, order information, and technical or demographic information. By submitting a ticket to us, you expressly consent to the collection, use, storage, processing, and disclosure of your information following our Privacy Policy and the statement on this page. Customer Center Customers can register to the Customer Center to self-manage their orders. In the procedure of registration, you are required to provide your personal information via an “opt-in” method. This information may include your first and last name, address, email address, phone number, and order information. The Speed Data Recovery only collects the information you submit when registering your account. This website does not use cookies to collect any of your behaviors on the internet. How We Use Your Information The Customer Service Department of Speed Data Recovery only uses the information collected to address your issues thoroughly and to deliver a better support experience. This information is also used to inform you of the latest developments, including new product releases, upgrades, exclusive offers, and other relevant information. The Customer Service Department of Speed Data Recovery guarantees any personal information collected from you will only be stored, used, and processed within our company. Accordingly, The Customer Service Department of Speed Data Recovery will not provide, sell, nor lease your information to any 3rd parties and other companies without your consent. The following is the exception, with respect in which circumstance we may share your personal information: The Customer Service Department of Speed Data Recovery may disclose information collected from you if under the law or to protect the rights of the Speed Data Recovery Inc. and its employees. Security The Customer Service Department of Speed Data Recovery strictly protects the security of your personal information and honors your choice for its intended use. Effective security solutions, including SSL, is applied to our customer center website and other online pages to ensure security when we collect your information. The server we use to store your personal information connects the intranet only for this safeguard purpose. Employees in The Customer Service Department of Speed Data Recovery are also well trained with a culture of security and privacy awareness before being granted system access. Choices We always allow you to choose opt-out if, at any time, you prefer to wish no longer to receive support from us. Email us your request at support@speedrecovery.com to stop receiving the support from us. The communication will terminate promptly and permanently delete all your personal information from our server. Partners and Relationships. The Customer Center Department works with LiveChat Inc. to deliver instant chat support to customers. If any 3rd party tools needed for your support, you will be prior noticed and have the final decision on whether or not to use them in your support. We are not responsible for the privacy practice of these 3rd party tools. Contacting The Customer Service Department of Speed Data Recovery Should you have any questions about the statement on this page, please submit your questions to us at support@speedrecovery.com. This statement may be updated or revised without prior notice to you. Hence, you are recommended to periodically review this statement to ensure you can always be aware of our latest policies on your privacy.